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Satisfied Employees: A Human Resource Management Job?
May 22, 2005
By Kathy A. Johnson
kathy.johnson@business-programs.com
Business Programs Columnist
One important goal in human resource management is improving employee morale and productivity. Fortunately, these two things seem to be connected. According to Stephen P. Robbins in his book The Truth About Managing People, "evidence suggests that productive workers are more likely to be happy workers, rather than the reverse. That is, productivity leads to satisfaction."
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Helping employees become more productive - and satisfied - is an important human resource management job. If you are involved in human resource management, here are three areas of productivity/satisfaction to consider.
Do employees have the training they need to do their jobs well? Do they have the resources, equipment, or materials to do their work? Training builds competence, and having the right tools to do their jobs makes employees feel you respect them.
Is the workplace safe? Physical safety is important, of course, but what about the workplace atmosphere? Do employees feel respected? Do their opinions count? Is there any type of harassment or discrimination taking place?
Are employee efforts and contributions recognized, praised, and compensated accordingly? Do employees know exactly what is expected of them in the first place? Employees who don't know what their goals should be won't reach them. And employees who work diligently to meet those goals only to find their efforts ignored will soon burn out.
A human resource career involves working with your company's most valuable commodity: its people. Making sure employees feel safe, respected, and competent will help them become more productive - and thus, more satisfied.
About the Author:
Kathy A. Johnson is a freelance writer and editor based in Florida. She has worked as a writer and editor for several publications, writing articles on a wide variety of topics. She and her husband owned and operated an insurance and financial services company for 13 years.
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